REFUND POLICY

1. Eligibility for Refunds

• All refund requests are subject to review and approval.

• A valid reason must be provided for the refund request, such as receiving a damaged or incorrect item.

• Supporting evidence, such as a picture of the product, may be required to process the refund.

2. Refund Process

• To request a refund, contact us at estecuate.food@gmail.com within [Insert Number] days of receiving your order.

• Provide your order number, reason for the refund, and any supporting documentation.

• Once your request is reviewed, we will notify you of the approval or rejection of your refund.

3. Approved Refunds

• Approved refunds will be processed within [Insert Processing Time] business days.

• Refunds will be issued to the original payment method used for the purchase.

• Processing times may vary depending on your bank or payment provider.

4. Non-Refundable Items

• Perishable goods, such as food items, are generally non-refundable unless they arrive damaged or incorrect.

• Gift cards and promotional items are non-refundable.

• Any item that has been used or altered after delivery is not eligible for a refund.

5. Exchanges

• If you received a damaged or incorrect item, you may be eligible for an exchange instead of a refund.

• Contact us at estecuate.food@gmail.com to arrange an exchange.

6. Contact Us
If you have any questions about our refund policy, please contact us at: estecuate.food@gmail.com