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SHIPPING POLICY

1. Order Processing

  • Orders are processed within 1-2 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a confirmation email once your order has been shipped.

2. Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Estimated delivery times vary depending on your location and carrier.

  • We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

3. Shipping Restrictions

  • We currently ship only within the UK.

  • We do not ship to P.O. boxes or APO/FPO addresses.

4. Tracking Information

  • A tracking number will be provided once your order has been shipped.

  • You can track your order using the carrier’s website.

5. Lost or Stolen Packages

  • Este Cuate is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier.

  • If your package is marked as delivered but not received, please check with your neighbors or local post office.

6. Damaged or Incorrect Orders

  • If your order arrives damaged or incorrect, contact us within [Insert Number] days at estecuate.food@gmail.com with photos and details of the issue.

  • We will work with you to resolve the problem as quickly as possible.

7. International Shipping (If Applicable)

  • We do not offer international shipping at this time.

8. Contact Us
For any shipping-related inquiries, please contact us at: estecuate.food@gmail.com

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